About Us

About us

Welcome to Regal Optimal Healthcare

RegalOptimal Healthcare Limited is dedicated to delivering outstanding care to elderly individuals and vulnerable members within Chadderton. and its surrounding areas. We adhere strictly to regulatory standards and have established partnerships with local private service providers, with the aim of collaborating with the Local Authority to effectively meet the unique needs of our community.

Core Principles: At RegalOptimal Healthcare Limited, we adopt a human rights-based approach to care, focusing on the privacy, dignity, choice, respect, and autonomy of each service user. We actively seek input from service users, staff, and stakeholders, valuing their insights and addressing concerns with transparency, honesty, and accountability. Clearly defined roles and responsibilities ensure a high level of organisational accountability, while diligent risk identification and mitigation across our operations maintain a safe environment.
Quality Assurance: Aligned with best practices and legislation, our quality measures continuously evolve based on lessons learned from incidents and feedback. We conduct regular reviews and optimise our processes to ensure maximum efficiency, while remaining steadfast in complying with regulatory and contractual obligations. Learning from accidents, incidents, and complaints enhances our service quality, guided by audits, reviews, and user feedback.

Our Core Mission

Our core mission is to provide tailored and holistic care solutions that prioritise the physical, emotional, and social well-being of our clients, while promoting independence, dignity, and peace of mind for their families.

WHAT WE HOLD DEAR

Our Values

At the heart of our care philosophy is the recognition of each service user as a valued individual. To realise this philosophy, we adhere strictly to our core principles, ensuring every interaction is respectful, compassionate, and person-centred.

Compassion:

We approach our work with empathy and kindness, recognising each client as a unique individual with specific needs and preferences. Our commitment is to provide personalised care that honours their individuality.

Excellence

We are dedicated to delivering the highest standards of care by continuously enhancing our practices, investing in staff training, and focusing on positive client outcomes. We strive for excellence in every aspect of our service delivery.

Respect

We uphold the dignity and autonomy of our clients and their families, respecting their choices and preferences at all times. We believe in empowering clients to make informed decisions about their care.

Collaboration

We work in partnership with healthcare professionals, families, and the wider community to ensure a cohesive and seamless care experience. Collaboration is key to delivering effective and comprehensive support.